How Can We Help?

At Platinum, you’ll always see the same familiar caregiver, no rotation, no strangers. We build strong relationships, create personalized care plans, and offer true 24/7 support. Our team brings heart, expertise, and continuity to every visit.

We’re located in South Delta and proudly serve Ladner, Tsawwassen, and North Delta, as well as Richmond and South Surrey. We live, work and raise our families in the community and want seniors to be well cared for.

Absolutely! We offer a complimentary home consultation with no pressure. You’ll receive thoughtful guidance, resource recommendations, and expert advice even if you decide not to hire us.

Platinum Home Care is co-owned by Maureen Landucci and Sol Rodriguez, two local advocates with deep roots in caregiving, palliative support, and community work. We treat every client like family and bring years of hands-on experience to every home. Their small team is specially curated and brings unique experience and big hearts. Learn more about us

No, we are proudly independent and local. That means our standards are not set by a corporate office. They are set by our commitment to quality, trust, and your family’s peace of mind. We are accountable to our clients and the community.

Yes. We are happy to connect you with families who have worked with us and are willing to share their experiences. References are available upon request and offer a firsthand look at the care, consistency, and trust we build with our clients.

Our companionship care goes beyond friendly conversation and we build meaningful relationships. Whether it is a walk, a puzzle, a drive to your favorite café, or just someone to sit with and chat over a cup of tea, we help clients feel connected, seen, and emotionally supported.

Yes. We provide respectful, gentle support with bathing, dressing, grooming, and personal hygiene. We work at your pace and with your preferences, always prioritizing dignity and comfort.

Yes, overnight care is available. Whether you need peace of mind through the night or hands-on support, we tailor our overnight visits based on your needs. Please contact us to discuss availability and schedule.

We offer Post-Surgery Recovery support designed for short-term needs. From help with mobility and meals to driving you to appointments or simply being there for safety, we make recovery at home smooth, safe, and supported.

Yes. We create personalized care plans for those living with dementia or Alzheimer’s. Our approach supports routine, comfort, and emotional connection. We help clients feel safe and respected every day.

Yes, we do. Platinum Home Care offers in-hospital support for clients who want a consistent and trusted presence during their hospital stay. Our caregivers can assist with personal comfort, companionship, communication with hospital staff, and emotional support. This is especially helpful during long waits, overnight stays, or post-surgery recovery. This service is ideal for families who cannot always be at the bedside and want peace of mind knowing their loved one is not alone.

Yes. Unlike most agencies that only offer medication reminders, we are fully trained and insured to administer medications safely. Our caregivers follow strict, meticulous protocols and do not require pre-packaged blisters or bubble packs. We can work directly with your existing system.

We take medication safety seriously. Our care team follows a clear process that includes confirming doses, timing, and client conditions. We document everything and communicate with families as needed. You can trust that nothing is missed.

Yes. Our trained caregivers can check blood pressure, blood sugar levels, and even assist with needs like feeding tube care or oxygen support. We are experienced in working with all types of mobility equipment such as Hoyer lifts, transfer boards, wheel chairs and walkers.

Absolutely! We provide transportation to appointments and can assist with communication, notes, and follow-up care instructions. We are also happy to coordinate with healthcare providers to keep everyone on the same page.

At Platinum, these are not separate services; they are integrated. Unlike other providers who offer only practical care or emotional guidance, we do both. We blend hands-on support like bathing, mobility, and medication administration with emotional and spiritual care, and family advocacy all in one seamless experience.

Yes. We’re flexible and experienced in both settings. Whether your loved one is at home or in a facility, we can step in to offer personalized support and continuity of care. We often work alongside local hospice teams and health authorities to create a unified plan focused on dignity and comfort.

We walk alongside families every step of the way. From gentle respite care and emotional support, to helping create meaningful goodbyes, we are a steady, calm presence during one of life’s most vulnerable times. You don’t have to face it alone.

Our rates vary depending on the type of care, and complexity of your needs. We will discuss all pricing transparently during your complimentary home consultation, no pressure, no surprises. You’ll always know exactly what you’re paying for.

Yes. Our minimum is either two days per week (two hours per visit), or one day per week for at least three hours. This ensures consistent, quality care and helps us build trust and routines with your loved one.

We usually can begin services within a few days of your consultation, depending on your care needs and schedule. Our goal is always to respond quickly and thoughtfully, without compromising the caregiver fit.

We start by ensuring that all of our care aides are fully trained and experienced in the areas of care your loved one needs. From there, we go a step further. We consider availability, consistency, and just as importantly personality and personal fit. We take the time to understand each family’s routines, preferences, and dynamics so we can thoughtfully match a caregiver who feels comfortable, respectful, and genuinely aligned with the household. Our goal is for care to feel natural, not forced.